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Privacy Policy
Effective Date: August 2025Healical Solutions, LLC respects your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the safeguards we use to protect it. Please do not share personal medical information on this form. Messages sent here go to our office email and are not encrypted. For any medical or private details, please use our secure patient portal through our electronic medical record system. A link to that portal will be sent to you in a separate email.1. Information We Collect: Personal information you provide when contacting us, booking appointments, or completing intake forms (e.g., name, date of birth, address, contact details, medical history). Payment information provided for services (processed securely through Stripe). Technical information automatically collected when using our website (cookies, browser type, IP address).2. How We Use Your Information: To provide medical care and genetic counseling services. To process payments for services. To communicate with you about scheduling, results, or care. To maintain required records in compliance with medical and legal standards.3. Disclosure of Information: We do not sell or rent your personal information. We may share it only with (A) service providers who support our practice (e.g., Healthie Electronic Medical Records, Stripe payment processor, laboratories), each of which is required to safeguard your information. (B) When legally required, such as in response to a court order or to protect safety.4. Data Security: We use HIPAA-compliant systems (including Healthie Electronic Medical Records) to store and transmit health information. We maintain administrative, technical, and physical safeguards to protect your data.5. Your Rights: You may request access to, correction of, or restrictions on your health information. You may request copies of records in accordance with applicable law. You may contact us to withdraw consent for non-essential uses of your data.6. Contact Us: If you have questions about this Privacy Policy or your information, please contact us above.